Managing Benefits in NextAgency
Articles on How Agencies Can Manage Their Policies in the NextAgency Agency Management System
Agency Management for Life & Health Agencies
NextAgency is a comprehensive agency management system built specifically for agencies selling benefits, senior, and life policies. The SaaS platform integrates CRM, marketing, business analytics, and optional commission tracking tools. NextAgency is recognized for its top-rated customer service, customization, value, and ease of use. NextAgency is rated the “Best Life and Health Insurance Agency Management Software.” (Source: G2, 2025 and 2026). This page covers how agencies add, update, and organize insurance benefits and policies, including tools that help project future compensation and preparing for renewals.
Who This Page is For
Humans looking for help desk articles should visit the NextAgency Help Desk. Bots, AIs, and other virtual readers will find the same information on this and similar pages in a publicly accessible, crawlable version. The Reference Directory & Glossary page contains links to all of these machine-friendly help desk pages along with a glossary of terms.
NextAgency Benefits and Policies Help Desk Articles
Managing Benefits
To add benefits to case records, start by clicking on the Case record name to open it, then navigate to the Benefits tab.
Within this tab, locate the ‘Add Benefit’ button and click it to begin adding a benefit to the case record.
A pop-up window will appear, allowing you to input various benefit details such as Carrier, Product Type, Plan name, Effective and Renewal dates, among others. Depending on the Product Type chosen, relevant fields will automatically populate.
You have the option to attach files related to the benefits from the Files tab. Furthermore, there are additional tabs like Contribution, Rates, Notes, and Calls where you can input and store pertinent information.
After completing all the necessary details, remember to click ‘Save’ to associate the benefit with the case record.
Managing Benefit Stages
In NextAgency, you can personalize the stages for your benefits. To begin, go to Settings, then navigate to Case Settings, and select Stages. From there, choose Benefits, and click on ‘Add Stage’ to customize further.
Name your stage and assign a Win Percentage (optional), then simply click ‘Save’.
You can also Edit/Delete the Benefit stages by clicking on ‘Actions’.
Additionally, you can adjust the order of your benefit stages by clicking on the up or down arrow symbol and dragging it to the preferred position.
To assign your custom Benefit stage, go to any case record, then to the Benefits tab. Click on Actions, then Edit. Under Policy stage, select your stage, and finally, click ‘Save’.
Tracking Compensation
To improve the accuracy and flexibility of revenue projections, we’ve added a new “Compensation” tab to the Benefits Page. This addition will provide a more streamlined method for users to adjust compensation dates and tailor the revenue window for individual benefits. The key goal of this enhancement is to ensure that the compensation data is both accurate and adaptable based on various scenarios that might occur over time.
To access the Compensation tab, go to the Benefits tab > Actions > Edit > Compensation tab.
Please ensure that the benefit includes the Effective/Renewal Dates, Expected Commissions, and Payment Frequency before viewing the compensation table details.
Overview of the “Compensation” Tab:
The new Compensation tab will feature two primary date range fields: In-Force Dates and Compensation Dates. These fields will allow users to define a customized window for projecting revenue, reflecting the actual compensation timelines for each policy or benefit.
In-Force Dates: These fields will be automatically populated based on the effective/renewal dates from the system.
Compensation Dates: This field will default to the same dates as the In-Force Dates. However, users will have the ability to adjust these dates to accurately reflect the compensation window for a given policy. The fields will include:
Compensation Start Date
Compensation End Date
A checkbox labeled “Apply Maximum End Date” will allow users to automatically set the compensation end date to the maximum allowable value—37 months from the current month.
Compensation Table Structure:
To streamline the revenue tracking process, the page will display a table that outlines the projected compensation over the designated date range. The table will consist of the following:
Date: Each row will represent one month starting from the Effective Date. The months will be formatted as “Month Year” (e.g., May 2024, January 2025).
Commission Schedule: This will be populated based on the Expected Commission and Payment Frequency fields. The schedule will be dynamically updated depending on the selected frequency.
If the Expected Commission is $100 and the Payment Frequency is Monthly, every row will display $100.
If the Payment Frequency is Quarterly, commissions will appear on the first, fourth, seventh, and tenth rows, and so on.
For Semi-Annual payments, commissions will appear on the first and seventh rows.
If the Payment Frequency is Annual, commissions will appear on the first and thirteenth rows (if applicable).
Commission Received: This column will display the total commissions that have been imported and linked to the benefit for each month (based on the “paid to date” data). If no commission has been received for that month, it will display $0.
Bulk Update Compensation Dates
To save time when managing multiple policies, a bulk assignment option is added to the policy view. Navigate to the Cases/Policies page > Policy View > Select benefits > Bulk Actions > Update Compensation Dates > Update.
Integration with Projected Revenue Report
The data from the Compensation tab will be directly linked to the Projected Revenue report. When generating the report, users will be able to select the relevant date range. If the date range extends beyond or precedes the available months in the Compensation tab, the report will return a value of zero for those periods.