Working from home is the new normal. And will be for some time. Yes, most states are re-opening after strict lock downs in response to the Coronavirus pandemic. But your staff may be worried about returning to the office full time. And the experts may be right: a second wave of the virus in the Fall could send us all back home.Besides, working from home can make your team more productive. Even when you don’t have to, you may want to have your team work remotely, at least part-time.

Managing remote workers can be a challenge. There are best practices, however. The folks at Staples, through Staples Connect, have gathered a number of helpful articles on remote work. One is aptly titled, Lessons Learned in Remote Team ManagementThe key takeaways include:

  • Keep your team aligned.
  • Show the work.
  • Maintain the sense of team.
  • Make quick decisions with clear directions.
  • Look after your employees.
  • Celebrate wins.

The full article is well worth your time.

One thing the article does not mention, but I would be remiss to ignore, is to provide your team with the right tools they need. For insurance agencies, that means the right software. You know, software like, NextAgency. NextAgency is an agency management system for life and health agents. We help you and your team stay aligned and organized. We also provide CRM, marketing and commission management tools.

Implementing best practices and using NextAgency can help your agency thrive no matter what the future holds.

About the Author

Alan Katz is the CEO of Take 44, the company behind NextAgency. He previously served as SVP for Individual and Small Group Sales at WellPoint (now Anthem) and Chief Sales Officer at SeeChange Health. Alan entered the insurance industry in 1983 and is a past President of the National Associations of Health Underwriters. He received NAHU’s “Person of the Year” award in 2013. In his off time, Alan can be found playing competitive poker or catching up on a Star Wars movie.